POLICY COVERING THE PROTECTION OF PERSONAL DATA APPLYING TO THE PRODUCTS AND SERVICES OF THE LYXOR GROUP
This policy applies to all personal data processed by entities belonging to Lyxor Group1 acting as the data processor.
The Lyxor Group attaches great importance to the protection of your personal data. Whenever you provide us with personal data, we will handle it in accordance with the Policy set out below and with the applicable legal and statutory provisions.
We act as the data processor when processing your personal data within the framework of our portfolio management activities. The main aim of this policy is to inform you about the purposes of such processing, how long we keep your data for, your rights and how to exercises these rights.
We only collect the personal data necessary for the conduct of our activities and that allow us to introduce you to our products and services, whether you are a potential client, a client, a visitor to our websites or a service provider.
We may collect different categories of personal data such as, in particular, your last name, first name, IP address, postal and email address, telephone number, nationality, place and date of birth, ID card or passport number.
When you browse our website, we may collect some of your personal data and specifically your IP address. In some cases, you will also provide us with your last name, first name, telephone number and email address by completing forms or via contact pages, in particular for the following purposes:
Furthermore, we may process your personal data for the following purposes:
Your personal data are processed with respect for your fundamental freedoms and rights, with regard to:
We may also aggregate your data in order to establish anonymised marketing reports.
Your personal data may be retained for the period necessary to achieve the purpose for which they were collected as referred to above, within the prevailing time limits. They will subsequently be deleted. Exceptionally, these data may be stored to manage ongoing complaints and disputes, as well as to meet our legal or statutory obligations and/or to reply to requests from duly authorised authorities.
Accounting data may be retained for a period of ten (10) years in accordance with the applicable legislation.
Lyxor is likely to communicate your personal data to its partners and distributors, as well as to its subcontractors and providers, within the limits necessary to achieve the purposes set out above.
Lyxor may also communicate your data to meet its legal or statutory obligations, or to respond to requests from authorities duly authorised to make such requests.
Due, in particular, to the international dimension of Lyxor Group and in order to provide our services, the processing referred to above is likely to involve the transfer of personal data to non-member countries of the European Economic Area (EEA) whose laws on personal data protection differ from those of the European Union. In this case, a precise and demanding framework, complying with the models adopted by the European Commission, as well as appropriate security measures, have been put in place to ensure the protection of personal data.
Transfers of personal data outside the EEA take place in conditions and with guarantees suitable for ensuring the confidentiality and security of such data in accordance with the applicable legislation. To this end, we implement all the appropriate technical and organisational measures to ensure the security of your personal data which could be communicated to the authorised administrative and judicial authorities in the country concerned, in particular concerning the fight against money laundering and the financing of terrorism, the fight against fraud and the determination of a person's tax status.
You have several rights when it comes to protecting your personal data:
You can also object at any time, for reasons relating to your specific situation, to your personal data being processed. It is stated that the exercise of some rights may result, on a case-by-case basis, in it being impossible for Lyxor to provide a product or a service.
You can also, at any time and free of charge and without having to provide reasons for your request, object to your data being used for commercial prospection or being communicated to third parties for the same.
You can exercise your rights by contacting the Personal Data Protection Officer at the following address client-services-etf@lyxor.com.
You have the right to complain to the National Commission for Data Protection (Commission Nationale de l’Information et des Libertés (CNIL)), the supervisory authority responsible for ensuring compliance with personal data protection obligations.
We do our utmost to implement technical and organisational measures designed to protect your data. We insist that our staff and all third parties who work for us observe strict standards regarding the security and protection of information and meet contractual obligations under which they commit to protecting all personal data and applying strict measures regarding the transfer of data.
This Policy may be updated at any time without notice or systematic notification.
If you have printed or saved this Policy, please consult the latest version of the Policy available on our websites.
If you have any questions about the use of your personal data within the framework of this Policy, please contact the Data Protection Officer by writing to the following address client-services-etf@lyxor.com.
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These cookies are:
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The generation and use of cookies by third parties are governed by the cookie policies of these third parties. We provide information on the object of the cookies of which we are aware and on the choices you have regarding these cookies.
Saving a cookie to a device is essentially dependent on the wishes of the user of the device, which the user can express and modify at any time and free of charge.
If you have accepted the use of cookies in your web browser, cookies integrated in the pages and content that you have visited may be stored temporarily in a dedicated area of your device.
If you refuse to allow cookies to be stored in your device, or if you delete those that are stored there, you will no longer benefit from a number of our site's features.
This is how to accept/decline or delete the cookies on our site:
Setting up your browser
Most browsers accept cookies by default. However, you can decide to block these cookies or ask your browser to warn you when a site attempts to implement a cookie on your device.
To change your browser's cookie management, you can change the settings in the privacy tab.
Each browser is configured differently for managing cookies and choices. The configuration is described in your browser's help menu; consult it to find out how to modify your cookie preferences.
For Internet Explorer
In Internet Explorer, click the Tools button, then select Internet Options.
In the General tab, under Browsing History, click Settings.
Click the Show Files button.
Click the Name column header to sort the files in alphabetical order, then go through the list until you see files beginning with the prefix "Cookie". (All cookies have this prefix and usually contain the name of the website which created the cookie).
For Firefox
Go to the "Tools" tab of the browser then select the "Options" menu.
In the window that appears, choose 'Privacy" and click "Show cookies".
In the window that appears, choose 'Privacy" and click "Show cookies".
Locate the files, select them and delete them.
For Safari
In your browser go to the Edit > Preferences menu.
Click Security
Click Show cookies
Select the cookies and click Delete or Delete All.
After deleting the cookies, click Done.
For Google Chrome
Click the Tools menu icon.
Select Options.
Click the Advanced Options table and go to the "Confidentiality" section.
Click the Show cookies button.
Select them and delete them.
Click "Close" to return to your browser.
The cookie stored when using the sharing buttons is also included on this platform.
NB: Taking your wishes into account depends on the use of cookies. If you delete all the cookies stored on your device (via your browser), we or our providers will not know you have chosen this option.
The Lyxor ETF website can, from time to time, contain links redirecting you to the websites of our partners, to advertising sites or other websites that can contain important information. If you use one of these links, please be aware that these sites have their own cookie policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
More information about cookies
See the CNIL website: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/
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1Lyxor Asset Management, Lyxor International Asset Management, Lyxor Intermédiation, Lyxor Asset Management UK LLP, Lyxor Asset Management Inc., Lyxor Asset Management Japan Co., Ltd.